Assistan t(Technical) at the British High Commission on 2016

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POSITION : Technical Works Group Office Assistant (19/16 LOS) 

Job Description (Roles and Responsibilities)  
Main purpose of job:

  • General administration of Technical Works Group (TWG) operation.

Roles and responsibilities / what will   the jobholder be expected to achieve?

  • Monitoring the TWG inbox and helpdesk.
  • Receiving phone calls/e-mails from clients regarding emergency maintenance requests.
  • Control of the works requests cycle (reactive and day to day maintenance) this   includes:- Originating/Receiving/Registering works request; Acknowledgement and delegating works to the relevant teams; Reporting on client’s satisfaction.
  • Drafting notices and information to clients and replies to their queries.
  • Filing of correspondence, purchase and contract documents.
  • Co-ordination of the Pre-Planned Maintenance (PPM) regime
  • Filling entries onto Pyramid.
  • Preparation of Permanent staff overtimes on monthly basis.
  • Administration of casual staff payroll.
  • Compile property files and ensure they are up to date regarding Mini Building Hazards Risk Assesment required documentation.
  • Receipting goods & services on prism.
  • Asset management for TWG.
  • GPC Card for general supplies; confirmation and payment.
  • Administrative support for the TWG Foreman.
  • Training co-ordinator for TWG.
  • Administrative support for Technical works Supervisors.
  • Advising and monitoring TWG Artisans in the correct use of Prism.
  • Telephone tree co-ordinator
  • Deal with Government utility departments and outside contractors when required
  • Works requests analysis and to implement Estates management policies to increase work efficiencies.
  • Complete the appraisal cycle as reporting and countersigning officer for line managed staff as delegated by the TWG foreman.

Essential Qualifications and Experience  

  • Fluent in spoken and written English
  • IT literate and familiar in Microsoft office applications.

Desirable Qualifications and Experience:

  • Organisational and project management skills
  • Knowledge of building management

Required competencies:  

  • Changing and Improving, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace

Remuneration 
Starting monthly salary: N248,761

Start Date 
1st November, 2016

Note

  • Employees recruited locally by the British Deputy High Commission in Lagos are subject to the Terms and Conditions of Service according to local employment law in Nigeria.
  • All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Reference and security clearances checks will be conducted.
  • Any questions you may have about this position will be answered during the interview, should you be invited.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework
  • Successful candidates not resident in Country will be personally liable for costs and arrangements to relocate, including accommodation and work permits.
  • Complete the application form in full as the information provided will be used for screening purposes.
  • Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
  • The British Deputy High Commission will never ask you to pay a fee or money to apply for a position.