Latest Job Vacancies at FindeXperts on 2016

FindeXperts.com.ng is a new online platform and subsidiary of the Transfer Technology Company; it is a marketplace website where customers can purchase services from verified experts while we  act as middle-man between Sellers and Buyers of the services.  Our role is to ensure that customers get full value for every kobo they have paid for services.  Where customers are not happy with quality of service delivery, they are not only encouraged to give Sellers negative feedback to discourage patronage from other potential customers; they also get full refund of any payments made.  This is a technology based way of ridding Nigeria of quack workmanship.

Although these are full time jobs, the business model we have adopted does not require Sales Manager to physically report to the office daily.  The positions are 100% performance rated as work done or not done is always reflected online.  And the company pays for work done not for presence at the office.

To launch this service on the 1st of August, 2016 we need to fill the following vacancy urgently:

POSITION : Sales Managers – 6 slots 

Please note that this position is performance driven.  We have deliberately given detailed explanation in order to help applicants  make informed decision about their suitability for the position, before making an application.

For the purpose of sales and subscription monitoring, we have divided the market into LAG1, LAG2, LAG3, LAG4, ABUJA and PORT HARCOURT.

As Sales Manager, you will be responsible for Sales generation and Monitoring per zone.
You will work as part of management team to formulate and implement sales strategies in order to meet agreed sales targets.
You will directly train, supervise and drive a team of Field Sales Agents to meet sales target.
You will motivate them to remain focused in their pursuit.
In addition to meeting your personal target, your job role also covers ensuring that your team of Sales Agents also meets set targets.

Main Responsibilities of the Sales Manager include, but not limited to:

• Supervising and coordinating Sales Agents with regard to field work/activities, ensuring Sales delivery on scope, cost and time;
•Managing, monitoring, and reporting Sales Agents performance against Sales targets;
• Organizing and performing quality audits as appropriate;  identify, make recommendations and follow up on improving the quality and performance of the Sales Agents’ workmanship during field activities;
• Managing daily communication, being a point of contact for Management of queries, change requests and issue resolution in Sales phase of the pilot;
• Being a primary interface with experts, companies, organizations, and customer regarding appropriate MOUs, and T&C of our Services.

Experience:  

Over 2 Years Sales/Supervision Experience.
Knowledge of Lagos, Abuja, and Port Harcourt metropolis as the case may be
Experience in online Marketing  and Sales
Familiarity with eCommerce within the Nigerian context
Understanding of operations and processes of online business Models
Evidence of appropriate Sales or other  relevant training

Competence:  Skills, Knowledge, Personal  Attributes

• Familiarity with Sales of products and services online
• Proficient in the use of Social Media
• Good working knowledge of Microsoft Excel, Word, and Power point
• Excellent Communication Skills (Written & Oral).
• Certifications in Sales/Digital Marketing will be an added advantage.
• A Goal getter and team player.
• Able to work under pressure & meet deadlines with little or no supervision.
• Excellent people skills and street smart.
• Open to learning and willingness to share knowledge & experience with team members.
• Able to manage/supervise Sales Agents
• Neat, articulate and respectful.

 

POSITION : Field Sales Agents – 20 slots 

Please note that this position is performance driven.  We have deliberately given detailed explanation in order to help applicants make informed decision about their suitability for the position, before making an application.

For the purpose of sales and subscription monitoring, the country has been zoned into LAG1, LAG2, LAG3, LAG4, ABUJA and PORT HARCOURT.

As Sales Agent, you will be responsible for Sales of our services in your zone.  You will work as part of your team to implement Sales strategies, as well as meet agreed sales targets.  You will be supervised and driven by your Zonal Sales Manager to meet sales target.  .

Main Responsibilities of the Sales Field Agents include, but not limited to:

• Going on the field on a daily basis creating awareness for, marketing, and selling FindeXperts services
• Winning and signing subscribers on the platform
• Meeting a minimum Sales target per month

Experience:   

1 year Sales Experience.
Knowledge of Lagos metropolis
Experience in online Marketing  and Sales
Familiarity with eCommerce within the Nigerian context
Understanding of operations and processes of online business Models
Evidence of appropriate Sales or relevant training

Competence:  Skills, Knowledge, Personal  Attributes

• Familiarity with Marketing and Sales of products and services online
• Proficient in the use of Social Media
• Good working knowledge of Microsoft Excel, Word, and Power point
• Excellent Communication Skills (Written & Oral).
• Certifications in Sales/Digital Marketing will be an added advantage.
• A Goal getter and team player.
• Able to work under pressure & meet deadlines with little or no supervision.
• Excellent people skills and street smart.
• Open to learning and willingness to share knowledge & experience with team members.
• Able to manage/supervise Sales Agents
• Neat, articulate and respectful.

 

POSITION : Call Agents – 3 positions

Please note that this position is performance driven.  We have deliberately given detailed explanation in order to help applicants  make informed decision about their suitability for the position, before making an application.

You will be office-based Sales Agent. This means you will sell company services via outbound telephone calls, emails, social media, etc
You will take inbound calls and respond to emails; handle customer inquiries both telephonically and by email
You will manage and resolve customer complaints, as well as provide customers with product and service information
You will enter new customer information into system;  update existing customer information
You will process orders, forms and applications
You will identify and escalate priority issues, route calls to appropriate resource, follow up customer calls where necessary
You will document all call information according to standard operating procedures
You will complete call logs, produce call reports

Experience: 

6 months Sales/Tele-marketing Experience.
Experience in online Marketing  and Sales
Familiarity with eCommerce within the Nigerian context
Understanding of operations and processes of online business Models
Evidence of appropriate Sales or relevant training

Competence:  Skills, Knowledge, Personal  Attributes

• Familiarity with Marketing and Sales of products and services online
• Proficient in the use of Social Media
• Good working knowledge of Microsoft Excel, Word, and Power point
• Excellent Communication Skills (Written & Oral).
• Certifications in Sales/Digital Marketing will be an added advantage.
• A Goal getter and team player.
• Able to work under pressure & meet deadlines with little or no supervision.
• Excellent people skills and street smart.
• Open to learning and willingness to share knowledge & experience with team members.
• Able to manage/supervise Sales Agents
• Neat, articulate and respectful.

 

POSITION : Computer Operator

Please note that this position is performance driven. We have deliberately given detailed explanation in order to help applicants  make informed decision about their suitability for the position, before making an application.

• You will act as Data Entry officer for our Sales Agents and Call Agents
• Graphics design ability will be added advantage.

Experience:  

Over 1 year Computer operation/data-entry Experience.
Familiarity with eCommerce within the Nigerian context
Understanding of operations and processes of online business Models

How To Apply

Any person who feels qualified can attend the Walk-in Interview session, according to the schedule given below.

Simply study the website.  Prepare a 5 minutes PowerPoint presentation on how you intend to fit in and excel in the position of your interest.  Your presentation should capture a brief introduction of yourself, your qualification and any relevant experience; market analysis, marketing plan, and sales forecast must be given priority in your presentation.  However, figures, expectations, and assumptions must be realistic.

Please note that successful applicants must own the basic work tool for this business: electronic tablet running on at least 10GB data plan/month.  Preferably, applicants should make their interview presentation on this device.

Walk-in Interview Venue:
Walk-in Interview takes place at our Ikeja Lagos office:

TTC, 2 Fadeyi Street (Opp Holy Trinity Hospital),
Off Obafemi Awolowo Way,
(Opp Access Bank),
Ikeja Lagos.

Find interview time and dates below:

Sales Manager position: 12pm Tuesday, July 19, 2016
Computer Operator: 12pm Thursday, July 21, 2016
Field Sales Agent position: 10am Saturday, July 23, 2016
Call Agent position: 12pm Tuesday, July 26, 2016

Successful candidates at the interview will start work on Monday August 1, 2016.