Latest Job Vacancy at Nairtime Nigeria on 2016

Nairtime is a recognized force in the Mobile Financial Services space, a part of Channel IT Group which is a leading company in Network Infrastructure, Network Management and Value Added Services for the Mobile Telecommunication industry.

POSITION : Senior Key Account Manager 

Position Overview

  • For the Telecom VAS companies we are looking for a talented and passionate professional to develop an outstanding relationship with a leading mobile operator, a strategically important large customer.
  • Nairtime has deployed its Airtime Credit Services at a leading mobile operator and the Key Account Manager is expected to lead commercial aspects of project integration, optimize the service performance and up-sell new system releases, while ensuring that the customer’s needs are met by the company.
  • The Key Account Manager represents the entire range of Telecom VAS products and is responsible for cross-selling the ChannelVAS portfolio into the same account.

Job Responsibilities

  • Establish productive and professional long-term relationships with stakeholders at all levels
  • Coordinate the involvement of company personnel, including service, technical support, finance, marketing and management resources, in order to meet account performance objectives and customer’s expectations
  • Optimize service performance from a financial point of view
  • Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
  • Monitor the market and competitor activities
  • Regular reporting on sales activities, opportunities, threats, project progress etc.
  • Proactively lead a joint company-strategic account planning process that develops mutual performance objectives and financial targets
  • Drive solutions-orientated efforts that address the customer situation

Accountabilities and Performance Measures

  • Achieve assigned service performance targets from SLA and financial perspectives
  • Achieve sales targets for new business (cross-selling opportunities)
  • On-time payment collection
  • Complete strategic account plans
  • Active member of integration project team and ensure on-time service launches
  • Maintain high customer satisfaction ratings
  • Arrange meetings between CXO level account personnel and the company’s management

Requirements
Essential Qualifications & Experience:

  • 5 Years of verifiable experience in Large Account Management
  • Proven sales track record of Telecom and/or VAS services/solutions
  • Sound understanding of the culture, politics and (regulatory) policies in Nigeria and a good insight into the telecom industry

Desirable Qualifications & Experience:

  • Knowledge of Telecom Systems
  • Bachelor’s or master’s degree
  • Experience with financial statements and reconciliation processes

Profile:

  • Strong interpersonal and relationship building skills
  • Modern, consultative sales techniques and results orientated
  • Self-motivated and ability to work independently
  • Ability to converse with stakeholders of all levels, from C-level to business operations
  • Effective influencing, persuasive and negotiation skills
  • Highly analytical, converting trends into actions
  • Excellent presentation skills
  • Pro-active attitude
  • Multi-tasking and coordination
  • Bi-lingual; English and local languages

Benefits
Attractive salary package and benefits